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Reinhart Heating & Cooling, home

Privacy Policy

Last updated: April 2026

Reinhart Heating & Cooling(“we,” “us,” “our”) respects your privacy. This policy explains what information we collect on https://www.reinhartheatingandcooling.com, how we use it, and your choices.

Information we collect

  • Contact details you submit, name, phone, email, address, and the details you enter in our quote and contact forms.
  • Usage information, pages you visit, device type, referring URL, and general location inferred from your IP. Used to improve the site and understand what services visitors care about.
  • Cookies, small identifiers used for site analytics and session management. You can disable cookies in your browser; some features may not work if you do.

How we use it

  • Respond to your quote requests and service calls.
  • Keep records of the work we’ve done for you (equipment installed, warranty registrations, service history).
  • Improve the site and our services.
  • Send you service reminders if you ask us to.

What we don’t do

  • We don’t sell your personal information. Ever.
  • We don’t share your information with third parties for their marketing purposes.
  • We don’t text or email you after the work is done unless you opted into service reminders or review requests.

Third parties we work with

We share only the minimum information required with these vendors:

  • Financing partners(such as Wells Fargo and FTL Finance), if you ask us about financing, you interact directly with the lender’s platform under their own privacy policy.
  • Google, site analytics (Google Analytics / Search Console).
  • Sonor, the platform we use to manage forms, customer records, and website content.

Data retention

We keep customer records for as long as we have an active business relationship with you plus seven years after, to meet tax and warranty record-keeping requirements. If you want your data deleted earlier, contact us.

Your choices

  • Ask us what information we have about you.
  • Ask us to correct anything that’s wrong.
  • Ask us to delete your records (subject to the retention requirements above).
  • Unsubscribe from any reminder emails at any time.

Children

This site isn’t directed at children under 13 and we don’t knowingly collect their information.

Changes

We’ll update this policy from time to time. The “Last updated” date at the top reflects the most recent change.

Contact

Questions, requests, or concerns:
Reinhart Heating & Cooling
9499 Cryer Rd, California, KY 41007
info@reinhartheatingandcooling.com
(859) 635-6900